Do you take deposits on moves?
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Why Are Deposits Required?
Zip Moving & Storage offers local (under 50 miles) and long-distance (50-100 miles) moving services, and like any other moving company in the business, we require a deposit fee. Zip Moving & Storage requires a deposit equal to one hourly rate for all local moves. For long-distance moves, the deposit is 30% of the total cost.
How much is the deposit for a local move?
Moving costs for local moves are determined hourly, and the deposit is equivalent to the hourly rate.
How much is the deposit for a long-distance move?
Moving costs for long-distance moves are weight-based. A 30% of the entire estimated cost is a deposit fee.
Reservation fee can only be paid with a debit/credit card with your sales consultant.
What is the method of payment?
Zip Moving & Storage provides our customers with a stress-free move. We strive to make the payments of your moving costs equal, easy, and convenient. The types of payment methods Zip Moving & Storage accepts are:
- Cash
- Credit Card
- Money Order
- Certified Check
- Money wire
Cash – Pay with cash and save on transaction fees.
Credit Card – We do accept all major credit cards for your move. Vise, Master Card, unfortunately, we do not accept AMEX at the moment. Please, be aware that paying with a credit card on the day of the move would result in an additional transaction fee of 4%
Money Order – If you wish to transfer or (wire) money directly as payment, please contact your moving coordinator for assistance and additional information.
Certified Check – The company’s agreement policy DOES NOT accept personal checks. Any other certified check is acceptable.
Money Wire – Can be easily done with the assistance of your moving coordinator.
What is the remaining balance when the move is completed?
The remaining balance can be paid with the movers on your scheduled move date. For long-distance moves, an invoice is sent and the balance should be paid before the movers reach your new location. Your initial deposit fee will be deducted from the remaining balance.
Who should I call if there’s a problem with my invoice or payment?
If a problem occurs with your invoice or payment, please contact our customer service. Our friendly team of customer service agents is here to help with any questions or concerns.
Reach our customer service via email or phone:
info@zipmoving.us
Tel: 855-947-6543
Hidden costs?
Moving on its own requires a lot of planning and organizing, so customers may tend to overlook hidden fees when hiring a moving company. To minimize the possibility of this happening, try your best at being as detailed as possible when communicating with your moving coordinator.
Is there a fee to change my date?
If you reschedule your move less than 3 business days note you will be charged 50% of your deposit fee. The remainder of your adjusted balance must be paid on the day of your rescheduled move.
