WHAT IS MY MOVING DELIVERY WINDOW?
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Moving day has arrived! Your furniture and belongings are safely loaded on the moving truck…what happens next?Zip Moving & Storage gives customers a delivery window to anticipate the arrival of their belongings to their new home. The delivery window depends on many factors: distance of transit, inventory size, and season of the year, for example.
For long-distance moves, the delivery window ranges from 2 to 14 days.
WHAT FACTORS DETERMINE THE DELIVERY WINDOW
- Distance: The mileage between the origin and the destination greatly affects the estimated delivery window. Zip Moving & Storage follows the posted speed limits and the DOT regulations, which mandate a driver cannot exceed 8 hours of driving per day. Therefore, a long-distance move delivery window greatly depends on the distance to the destination.
- Size: A full truckload begins the journey right away. For efficiency, a half-full truck will stop at one or more other homes until the truck reaches capacity. A smaller shipment, therefore, has a wider delivery window.
- Season: The delivery window depends on the season of the year. The peak season is May September. During the peak season, the delivery window may be wider due to higher demand.
MOVING DELIVERY WINDOWS BASED ON MILEAGE
Zip Moving & Storage has two headquarters: Washington, DC, and Atlanta, Georgia. With two headquarters, Zip Moving & Storage can streamline the transit for customers’ moves.
See our delivery window estimates based on mileage below:
In some cases, a wide delivery window is not accepted by customers. If this is the case, Zip Moving & Storage recommends purchasing the guaranteed moving delivery service. Our expedited service will ensure customers receive their shipment faster, independent of shipment size.
What is a moving delivery window?
A moving delivery window represents a time frame during which a certain moving company evaluates and calculates the delivery of customers’ belongings to their new location. Trustworthy and reliable moving companies should provide their respected customers with an estimated delivery window. This means that customers will get a range of dates when their possessions are expected to arrive.
What can affect a moving delivery window?
The moving delivery window can be influenced by many different factors. Some of them are the distance and the route a driver takes. Of course, no matter how prepared you are, some things can’t be predicted. Whether conditions and unforeseen situations are one of these things.
Rest assured that no matter the challenges, our team of committed moving coordinators, dispatchers, and hardworking movers on the ground will go above and beyond to meet the delivery window and ensure your prized possessions arrive safe and sound at your new destination right on schedule.
How to keep tabs on your possessions during transportation?
We completely understand your desire to stay informed during the entire relocation process. Many people want to know the whereabouts of their belongings every step of the way.
At Zip, we recognize that this can be a somewhat complex matter, particularly if your move is an interstate one and it’s taking you across borders. Long-distance shipping can be tricky, but true professionals will know how to take care of it.
However, you can be at peace knowing that we have a team of highly skilled and professional moving coordinators who will keep you informed during the entire process. They will also gladly address any inquiries you may have. Zip movers have extensive knowledge when it comes to safely transporting your belongings to your new address.
With us, you can be confident that your cherished items will be handled with utmost care and dedication!
WHAT DO I DO IF MY SHIPMENT IS LATE?
Our customer care department is at your disposal seven days a week:
8 am – 5 pm Monday – Friday
9 am – 5 pm Saturday and Sunday
Have your job number ready and give us a call at 855-047-6543, and we will answer any questions you might have.
Occasionally, unexpected circumstances occur on the road and a shipment is delayed. This is one of the many reasons why Zip Moving & Storage employs professional customer service representatives. The experts at Zip Moving & Storage aim to keep movers and clients on the same page at every stage of the move.
If a shipment is late, the customer is instructed to reach out via phone to contact their customer service representative.
Within minutes, the driver will be contacted to provide a status update on the delivery of the shipment. If a transit faces a long delay, the representative will work with the customer to coordinate new plans.
It is possible that movers will encounter inclement weather during your move. Zip Moving & Storage treats customer cargo with the utmost care. Trucks will slow down or stop, if necessary, to avoid damaging belongings and deliver your shipment safe and sound!
